With cyber breaches growing in volume and frequency (Carbon Black reported that 88% of UK organisations suffered a breach in 2018) you can guarantee that your organisation will be targeted by cybercriminals at some point.

The short answer is yes - thousands of businesses are grappling with DX, however most do not consider themselves to be completely 'transformed' yet. Many of the largest Pharma organisations have launched initiatives and created entire departments focused on innovation, and are well on their way to operating in the same way an organisation which has completed its DX journey so far, is.

Cyber professionals say that companies involved in the manufacturing industry are more exposed to cyber-attacks. This was revealed by a number of studies produced by the Manufacturers Alliance for Productivity and Innovation (MAPI). According to MAPI; 40% of manufacturing firms experienced a cyber-attack within the last year. Of those attacked, 38% of them suffered over $1 million in damages. 

Passwords are often more associated with individual and consumer cyber security, but they are an essential part of an organisation's overall security posture. For example, you wouldn't leave the windows open overnight as this would allow easy access into the building for thieves. In the same way, a weak password offers cyber attackers easy access to your corporate infrastructure, after which they can use these credentials to escalate permissions until they granted themselves administration privileges, at which point the risk of financial and reputational damage becomes truly serious!

Global broadcasts place incredible demands on infrastructure, which must offer the performance and resilience required to accommodate the anticipated spikes in viewership. Exponential-e has worked closely with a number of world leaders across the broadcasting and media sector, providing fully integrated solutions that ensure their connectivity is of the very highest quality, freeing their own teams to focus on the broadcast itself, safe in the knowledge that they can completely depend on their technological foundation, no matter how many viewers around the world tune in.

Over the course of the past year, the contact centre has been changed forever, with social distancing requirements meaning that familiar methods of face-to-face contact are now unavailable. In light of these shifts, social media, video and email contact are now regularly utilised as the primary channels for customer queries – a trend that we have seen on the rise for some years now. Between March and November 2020, we saw a significant update in the use of online channels, with 54% of organisations reporting an increase in email contact, 52% reporting an increase in social media, and 65% reporting an increase in the use of web chat.

The finance sector is required to have one of the most sophisticated cyber security postures in the world, with bureaus, banks, finance companies and insurers working closely with their technology partners to ensure sensitive financial data is managed, stored and transferred, with a stringent range of international security standards that must be adhered to at all times. However, cyber criminals have demonstrated repeatedly that they are constantly working to breach even the most sophisticated security ecosystems, devising new ways to exploit both technological vulnerabilities and human error.

Microsoft Teams has been in the ascension for some time now, rising exponentially in popularity throughout 2020, to the point it is now the default internal communications tool for many organisations, with the distributed workforce utilising it to effectively collaborate with colleagues on a day-to-day basis.

With the flexible office model slowly but surely supplanting the traditional working environments in favour of dynamic co-working spaces for a number of years now, we have seen many organisations reconsider the way they think about commercial real estate.

The past year has challenged the UK's education sector in ways that would previously have been inconceivable, with children learning from home the majority of the time since March.