Why Exponential-e?
The Network, the technology and the service
3,000+ companies depend on Cloud, IT and Network services from Exponential-e.
Our fusion of complementary technologies - a carrier-class Network and Cloud infrastructure - means we can deliver enterprise applications at wire speed for a superior end-user experience.
Our Network
The foundation for business communications
The foundation of our business is our carrier-class Fibre Network, with a high capacity Ethernet core built, developed over the last 18 years. It is this Network that underpins the services we deliver, providing solid foundations for corporate Networks, coverage for over 90% of UK businesses, and the investments in security and hardware needed to power their services.
Smart Wires
The smarter network technology
Exponential-e is the UK's pioneer of corporate Networks, delivered using Virtual Private LAN Service (VPLS) technology. VPLS is a Layer 2 Network technology, which offers a significant advantage over competing solutions in that it allows geographically-diverse locations to be connected as if they were on the same Local Area Network (LAN).
Our Service
Our roots in customer service excellence
Since Exponential-e’s foundation, our focus has been to deliver the best customer service in the UK. We’re proud to offer a historic overview of how we achieved our current quality of service and a customer satisfaction level of 96%, including our live Net Promoter score.
What we do
Exponential-e provides Cloud, SD-WAN networks, Unified Communications services, and cybersecurity prevention and remediation
services delivered over our own high capacity, secure, super-fast business-only network. For more than 18 years, we have invested heavily in expanding our network reach whilst seamlessly integrating our resilient Cloud and Voice infrastructure. Our capabilities extend to world-class professional and managed IT Services. Today, we have more than 700 employees with the expertise and capabilities to deliver the business solutions
and outcomes our clients require.
Technology and innovation drive our growth and are complemented by our world-leading customer service and support.
Our Customer Served 1st programme (launched in October 2003) led us to develop our world-first ‘live NPS’ customer feedback programme. We are trusted by over 3,000 customers, with 96% reference-ability, click here for our ‘real-time’ live NPS score.
But as our customers will tell you, it's not just the innovation and the customer service excellence they value.
They also value the Exponential-e integrity and ethos, as we act as their trusted partner, working with them to design and deliver their solutions on time and to budget. This is reinforced by the international management standards we work to. We are the only company in Europe that operates and commits to nine ISO international standards. As the British Standards Institute says, “Exponential-e is a truly world-class ICT services company”.
Ultimately, when it comes to your critical infrastructure, what you want from a partner is peace of mind as-a service.
This is precisely what Exponential-e delivers.
When you engage Exponential-e as your IT Managed Service Provider, you enjoy a seamless, stress-free digital transformation journey, where every step is tailored to your long-term goals and the specific demands of your sector, helping drive new innovations and ongoing business growth.
Our Technology Partners
Amazon Web Services
Meet the growing need for Cloud with Amazon Web Services (AWS). Exponential-e is able to meet the strategic business needs of customers using an exciting set of integrated products and cloud technologies. Transform your platforms and applications, whether you are looking to extend your on-premises environment to AWS, or looking to fully migrate to the cloud. We will greatly enhance your networking capabilities, while our AWS partnership also gives us access to a rich range of partner benefits, including connectivity, training and support from AWS experts. Find out more.
AudioCodes
AudioCodes is a leading vendor of advanced voice networking and media processing solutions for the digital workplace, used by large multinational enterprises and leading tier-1 operators around the world. AudioCodes enables Exponential-e to build and operate all-IP voice networks for unified communications, contact centres, and hosted business services, including Microsoft Teams solutions.
Broadsoft
Providing our Unified Communications platform, Broadsoft is the leading global provider of software that enables service providers to deliver real-time communications over their IP Networks.
Cisco
Cisco has led the industry in the development of IP-based networking technologies. Exponential-e enhances current solutions with Cisco technology connecting people, devices and networks to allow smooth transfer of information regardless of time, place or type of computer system - providing your bridge to possible. Our certified engineers work with the latest requirements to design and manage leading services. Whether routing, switching, data centre, security or collaboration solutions Cisco enables deeper network intelligence and visibility.
Citrix
Citrix isn't just a VDI, it's a comprehensive end-user computing platform that empowers our solutions architects to tailor build the ideal solutions for our customers. It offers user and application services such as Virtual Desktop, Hosted Shared Desktop and much more.
Citrix supports a diverse array of endpoints, alongside easy to scale and bolt on services that can ultimately enable us and our customers to do more. Find out more.
CTERA
With CTERA, Exponential-e is leading the digital transformation of enterprises to cloud-enabled file services. CTERA provides the only cyber-hardened and completely unified multi-cloud data management platform that allows enterprises to address the full continuum of global file services from the edge to the cloud infrastructure of their choice.
DELL EMC
EMC is a global leader and our strategic partner for advanced Cloud Storage infrastructure. Their products and software underpin Exponential-e's Cloud Computing Data Centres.
Fortinet
Powering our network-based firewall solutions; Fortigate NSP provides the peace of mind required for multi-site networks and have a strong focus on Advanced Threat Protection and Detection.
Juniper Networks
We have chosen Juniper Networks, a high-performance network provider, to help us deliver our Smart Internet and Smart WAN service which provides the latest scalability as your needs and network requirements change.
Microsoft
Working with one of the leading technology companies in the world enables us to enhance our product offering and deploy innovative services to customers. The Exponential-e Network, and our other services, are further strengthened by the collaboration with Microsoft capabilities. Find out more.
NetApp
NetApp is renowned for leadership in data storage systems and hybrid cloud. With NetApp’s all flash data-driven solutions, Exponential-e simplifies management of applications and data across cloud and on-premise environments to accelerate digital transformation. Together with NetApp, we empower global organisations to unleash the full potential of their data to for greater customer engagement, faster innovation, and efficient operations.
Nokia
Since 2006 Exponential-e has led the way with VPLS-based services across Europe. This continues to utilise the Nokia Service platform, an established partner with a global reach to help us deliver constant, pioneering performance.
Palo Alto
Organisations worldwide trust Palo Alto to maintain the reliability of networked systems. Palo Alto is committed to securing today’s complex IT environments, designed for the modern and digital age.
Working with a global leader for cybersecurity, we enable applications and prevent successful cyber breaches. We do this with a security platform that constantly evolves to stop the most sophisticated threats, with solutions from next generation firewalls to endpoint protection to complete cloud security.
VMware
The global leader in Virtualisation, we use VMware to help us facilitate the delivery of our Virtualisation and Cloud-based services. VMware's approach accelerates the transition to Cloud computing while preserving existing investments and improving security and control.
Zerto
Zerto is rapidly becoming the standard for disaster recovery and business continuity in the modern data centre. The company's award-winning solution, Zerto Virtual Replication (ZVR), is the industry's first hypervisor-based, virtual aware, data replication software, offering simplicity and greatly reduced operational and maintenance costs compared to legacy array-based replication.
Our History of Innovation
2020
Extension of Our Capabilities
Teams Gateway Platform
Multi Vendor Global SD-WAN
Webex Calling
2020
2020
Acquisition of Vysiion
Project delivery, edge to core technologies UK Field Engineering Team, 24 / 7 x 365 NOC, and Data Centre Services Team, Reactive and Proactive Tech Resolution Team
2019
The SD-DP and DX Blueprint
2019
2018
Continuous Improvements to Our Service
2017
The Product Innovation Continues
2017
2016
Expansion to the ARK
2015
Award-Winning Year
2015
2014
Launch of DaaS & SD WAN
2013
Launch of own Private Cloud & Data Centre: Seamless Interoperability for Cloud and Network.
2013
2012
High Capacity Core Network Upgrades
2011
Exponential-e Broadcasts Royal Wedding
2011
2010
Launch of Bandwidth Management
2008
Launch of Smart Internet
2008
2006
Launch of VPLS Network
2004
Intelligent Internet Algorithm
2004
2002
Internet over Ethernet
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