Contact us
We're here to help,
whatever your query may be.
Just get in touch using our contact form, or alternatively
if you want to speak to somebody right now call us on:
Contact Sales: 0845 470 4001
Support Portal Login
Contact Service Desk & Support: 0800 1303 365
London Office
100 Leman Street, London, E1 8EU
Manchester Office
Exponential-e Ltd / WeWork No.1 Spinningfields, Quay Street, Manchester, M3 3JE.
Bridgend
Second Floor, Derwen House, Court Road, Bridgend. CF31 1BN
New York Office
44 Wall Street New York City, NY 10005
If you’re unhappy - we want to know about it
We are sorry if you feel the need to complain, and we want to resolve the situation as quickly as possible. Please email your complaint to complaints@exponential-e.com or contact the Client Relations Team directly on 0207 096 4130.
After initial contact a member of the team will be allocated to you and they will be in touch within 4 working hours.
Our Client Relations Team are there to support you and will do their utmost to get your problem resolved as quickly and efficiently as possible; however please allow up to 10 working days for an investigation to be conducted and your complaint to be fully resolved.
For further information please see our customer complaints code here.
London Head Office
Manchester Office
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.