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Digital Millennium
Copyright Act ('DMCA') Policy

It is Exponential-e’s policy to respond to proper claims of copyright infringement in a manageable way.

Exponential-e will take appropriate actions pursuant to the DMCA and other applicable intellectual property laws. If you are a copyright owner or an agent thereof and believe that any content posted on Exponential-e’s network infringes your copyright, you may submit a notification pursuant to the DMCA to legal@exponential-e.com with the following information:

01
The name, address, phone number, email address (if available) and physical or electronic signature of the copyright owner or a person authorised to act on the copyright owner’s behalf;

02
Identification of the copyrighted work(s);

03
Identification of the infringing material you are asking us to remove or disable, and the Internet location of the infringing material. Please submit the URL of the page in question to assist us in identifying the allegedly infringing material;

04
A statement that you have a good faith belief that use of the disputed material is not authorised by the copyright owner, its agent or the law; and

05
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

The signed notification should be sent by email or post to:

01
By email: legal@exponential-e.com

02
By post: Legal Department, Exponential-e Limited, 100 Leman Street, London, E1 8EU, United Kingdom

Exponential-e may reject any notice that does not comply with the above requirements.

Exponential-e may share the identity and information in any copyright infringement claim it receives with the alleged infringer. In submitting a claim, you understand, accept and agree that your identity and claim may be communicated to the alleged infringer.

Please note that if you are found to have materially misrepresented your claim regarding such infringing copyright material, you may be liable for damages (including costs and legal fees). We therefore recommend that you seek independent legal advice if you are unsure as to whether the material available online infringes your copyright.

Exponential-e aims to investigate and respond to valid notices received within thirty (30) days of receipt.

Repeated or multiple notices requesting the same information prior to Exponential-e responding will be considered spam and rejected. Repeated instances of spamming may result in any entity being black-listed and future notices black-holed.

Exponential-e reserves the right not to respond to any notices submitted in respect of which information has previously been provided to the claimant.

Exponential-e reserves the right not to respond to any notices submitted by any entity where it is reasonably apparent to Exponential-e that that entity is serving notices but not always following up on information received (i.e not promptly contacting the relevant Exponential-e reseller or Exponential-e customers). Such entities may be black-listed and future notices black-holed.

Counter Notification

If you have received a notice of material being taken down because of a copyright infringement claim, you may provide Exponential-e with a counter-notification in an effort to have the material in question restored to the site. The notification must be given in writing to Exponential-e and must contain substantially the following elements:

01
Your physical or electronic signature;

02
A description of the material that has been taken down and the original location of the material before it was taken down;

03
A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and

04
Your name, address, phone number, email address (if available) and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which the address is located (or if you are outside of the United States, that you consent to the jurisdiction of England and Wales), and that you will accept service of process from the person or company who provided the original infringement notification.

Upon receiving a proper counter-notice, Exponential-e will take reasonable steps to restore the material within ten (10) to fourteen (14) working days unless the copyright owner commences court proceedings to prevent the restoration of such alleged infringing material and Exponential-e is informed of such proceedings.

Modifications

Exponential-e reserves the right, without notice, to modify the contents of this page and its policy for handling DMCA claims at any time for any reason.

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100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Support Portal Login
Service & Support: 0800 130 3365

 

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.
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