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10 top tips for working from home

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Working from home can at times be compared to Marmite - you either love it or hate it. You have people that regularly work from home and find themselves far more efficient and productive doing so, and then you have people that are generally office-based and fear the loss of the structure of the day and the social interaction. 

With the majority of office workers now being asked to work from home, we've spoken to some of our regular home workers to get their 10 top tips for working from home, and how to get the most out of it and still feel connected to the wider team.

1. Do have a good working environment

Sitting up in bed or on the sofa sounds nice, but your back won't thank you as the day goes on. You should try to create a suitable working environment where you can sit up properly and have your laptop at the correct working height. Whether it's sat at the kitchen table or in your study, try and create an area clear of clutter. Why not try re-arranging some of your house plants to make your 'office' more inviting?

2. Do make healthy choices  

Stay hydrated - drink water and don't overdo it on the caffeine! Why not keep some fruit or healthy snacks nearby to reduce the temptation of biscuits, chocolates and crisps?  You'll thank yourself for it at the end of the day!

3. Do use video, it's good for all parties

Much of communication is non-verbal. Seeing your colleagues, clients or suppliers on video encourages interaction and engagement. But don't forget, everybody else can see you – make sure you're dressed appropriately and you've not just got out of the shower!

4. Do remember you can blur your background when on video calls

Using Microsoft Teams? You can blur your background on video calls, meaning that the pile of your kids' toys in the corner won't be visible. Handy right!? If you're using Zoom, there is a great feature that allows you to create a 'virtual background' – video call while on the moon, anyone?

5. Do remain focused and productive

Don't be tempted to start that new season on Netflix; plan your activities for the day in small sprints with what you want to achieve and deliver on it. This will help get you into a working rhythm and give you a sense of achievement.

6. Do schedule in 'virtual coffee breaks'

Why not schedule 20 minutes in the morning and afternoon to have a short social period with your team? You can all jump on a video call while you recharge your batteries with caffeine and talk about anything but work. Being able to keep some of the social side has a lot of benefits for all involved.

7. Do stay active and get away from your laptop

It's important that you look after your physical and mental health while working from home. Take the dog for a walk, or go for a run, at lunch. Take some scheduled breaks to do something different to help stay active and let your mind reset.

8. Do have some background noise if it helps you focus

If you're the sort of person that finds sitting in silence mind-numbingly boring, why not turn on the radio? Keep the volume low so you can still focus on your tasks and not get distracted. Just like in the office, if you find yourself drifting away from work due to the noise, make sure you refocus yourself.

9. Do have a routine

It's easy to slip into a 'lazy' way of working, potentially even be tempted to stay in your dressing gown all day, but it's important to still have a routine and set your mind up for the day. Try to keep the routine you had when going into the office - wake up, shower, have breakfast - you'll feel far more ready to tackle the day ahead.

And finally, the one that many people dread…

10. Don't worry about the kids/pets coming into the room

Cat jumped up on your keyboard? Your kid asking if they can have some crisps? We're all human and these things happen. Embrace them if they happen to you, and help others feel comfortable when it happens to them - everybody understands the situation that we find ourselves in. We'll all have stories to tell about 'those' moments in the coming weeks!

Now, most of these points will be stating the obvious for those of us that work from home on a regular basis. The challenges that we will all face in the coming weeks are some of the common challenges faced by regular home workers. Once this all dies down, and we are all able to return to the office environment, why not reach out to your colleagues that work from home to make sure they feel part of the team?

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Playing your part - staying secure while remote working

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Now more than ever, digital security is a team effort, with staff at all levels of an organisation having an active part to play in keeping critical business data safe. With the outbreak of COVID-19, and an unprecedented volume of staff working from home, robust security policies and systems are no longer enough - each and every member of staff must consider security as a fundamental part of their developing remote working routines.

But what can each of us personally do to ensure our organisations maintain their usual standards of security for the duration of this crisis, without letting such measures detract from our day-to-day work? Here are a few starting points… 

Be prepared

If you're new to remote working, don't go in blind. Take the time to re-familiarise yourself with your company's security policies (particularly any new ones for home workers) and be sure to attend any training sessions that are on offer (as many organisations are rolling out remote training sessions for home workers, there are no excuses!). This will make the transition far smoother and allow you to stay focused on your work.


Secure your router

At Exponential-e, we always say that 'your Cloud is only as good as your network'. In the same way, your remote working solution is only as good as your router. As above, make sure its password is secure (especially if you've never changed its pre-set password!) and take any recommended security measures, both from your network provider and your IT team.

Check your passwords

This is a familiar refrain in the world of data security, but it always bears repeating. Familiarise yourself with current best practice regarding password creation (there are plenty of useful resources available online for this) and avoid reusing passwords. While memorising multiple passwords for each platform you use for work is certainly inconvenient, there are many excellent password manager tools available. Ask your IT team which one they would recommend, as your company may already require employees to use a specific one.


Enable updates

We all know how irritating requests to install updates on our personal devices can be, but in our current climate, it's more important than ever. More than just keeping your own devices secure, a single instance of malware could bring down your entire company network, so don't take any chances. Ensure you install all recommended updates, or – better yet – enable automatic updates. This will ensure your devices are always protected against the latest security threats. 

Ask!

As we've already mentioned several times in this post, if you are unsure about anything when it comes to data security, don't guess… ask the right person! In particular, your IT team will be more than happy to advise you about security best practice when home working, or alternatively, consider Exponential-e's Cyber Security Advisory service, which was created to provide a 'one stop shop' for any security-related concerns you may have.

In the meantime, download our Working from Home Checklist, which breaks down all the key elements of secure remote working.

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Your launchpad - choosing the right tools for remote working

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In recent weeks, companies across the UK have found themselves transitioning to a remote workforce with little to no choice, despite the approach previously being treated as solely for limited or specific circumstances. There's no doubt that the rapid implementation of a whole new way of working presents considerable challenges, but as the Exponential-e teams who've partnered with organisations across a range of sectors to do so have demonstrated, it is very much achievable, provided you start with the right solutions in place.

In particular, consider the following…

A secure VPN

Virtual Private Networks have long been the benchmark solution for remote working, but with the spread of COVID-19, we are seeing companies moving from maintaining a few VPN licenses for specific instances to deploying them for their whole workforce. However, there's a good reason for this – if implemented correctly, it maximises security by encrypting all data you send through your company network. While you may require a cloud-based solution for specific applications, a quality VPN is an intelligent foundation for your day-to-day work.


A password manager

It's no secret that reusing passwords across different platforms presents a great risk of cyber criminals accessing corporate systems through guesswork. Nonetheless, it's still tempting for employees to do so due to the difficulty in keeping track of large numbers of unique passwords, especially when they need to be regularly updated, in line with internal security protocols. Fortunately, a password manager tool which integrates with your web browser makes it easy to keep your passwords secure, while still ensuring they are available when you need them. Ask your IT team if they recommend a specific one.


Automated backups

External backups are a key part of any effective business continuity and disaster recovery strategy, which should still be the case when you're working from home rather than the office. Your company is likely to have a system in place for this, particularly if you have already adopted a cloud-based strategy, so ensure you follow all guidelines when you begin remote working.

The right WFH solution

One of the biggest obstacles to remote working in the past has been the need to maintain continuity with existing business processes and systems, ensuring work can be conducted as normal, without compromising either security or efficiency. Fortunately, there are several ways of doing this, but it's important to be conscious of security when using such solutions, and always use the one recommended by your IT team. A proven, trusted platform like Exponential-e's Working from Home solution is ideal, allowing teams to continue using your company's preferred tools as normal, regardless of where they are logging on from. This will ensure a smooth transition to remote working for the entire workforce.


Two-factor or multi-factor authentication

Related to the above, two-factor or multi-factor authentication provides an extra level of peace of mind, by creating an extra obstacle for cyber criminals, even if one of your passwords is compromised. As password theft measures have become increasingly sophisticated over the years, this is no longer a 'nice to have' measure - it should be a standard part of your remote working systems and wider security policies.


Effective anti-virus protection

Viruses continue to evolve on a near-daily basis, and which means a robust anti-virus solution should still be your first line of defence and may even give you time to secure your infrastructure in the event of a password being compromised. Make sure an industry-standard solution is installed on all your devices and enable automatic updates.


The next steps...

Bear in mind that the technology and processes are only part of an effective remote working system. Establishing best practice amongst staff at all levels, ensuring chosen solutions are able to evolve with your organisation, and having the right partners to support your ongoing growth are all equally important. To find out more about how remote working can become a powerful tool for future business growth, download our Working from Home Checklist, which sets out our experts' proven strategies for making this a reality.
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Beyond ‘Business as Usual’: How Remote Working is Coming of Age in the Midst of COVID-19

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Four months into 2020, and there's no doubt that home working is here to stay. Even before our current pandemic, we saw the number of people working from home more than double between 2008 and 2018[1]. Nonetheless, in the COVID-19 era, everyone has been thrust into what has often been called the "modern workplace". In spite of our early successes, this is still very much a work in progress, as both organisations and employees establish whole new approaches to the way we work, and new tools and processes arising in response to the challenges we face. But thinking exclusively in terms of the workplace is arguably ignoring the bigger picture. We're not just seeing a shift in how we work, but a large-scale transformation of how we connect and interact with each other.
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Ensuring home working benefits staff, families and organisations alike

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There's no doubt that home working is here to stay. While it may have initially been deployed at large scale out of necessity, in response to COVID-19, it is clear that we are witnessing the dawn of a fully distributed workforce. However, as organisations continue to invest in new solutions to drive this change, it's important to remember that these are still the early days. We've never seen home working at this sort of scale, which means we need to establish a new standard of best practice and - equally importantly - the technology to support this.
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Is the Internet of Things the distributed workforce’s Trojan horse?

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Our lives are more interconnected than ever, with everything from televisions to fridges, kettles, cars and even doors and windows now able to be linked together over the internet. Having long since moved on from being just an intriguing concept, the Internet of Things (IoT) is very much here to stay, with devices like Bluetooth headphones and the Amazon Alexa now omnipresent in many people's lives. But while these 'smart' devices are often convenient and fun, they do present a number of concerns regarding security.

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How video calling has evolved… and where it’s going next

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Over the past few months, video calling has exploded in both our personal and professional lives. We not only rely on regular calls to stay connected with our loved ones during this time of lockdown, but have come to depend on it as a primary mode of communication at work, in order to maintain the same standards of collaboration and interaction that we experienced in the office. Indeed, the number of people using video calling on a regular basis has increased by 87% over the past two years[1], and shows no sign of slowing down.

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A new standard of performance and resilience for a new way of working

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The level of performance and resilience organisations demand from their networks has increased several-fold in the wake of COVID-19. The rapid transition to a fully distributed workforce has not only placed considerable demands on networks in terms of raw performance, but also the resilience needed to adapt to the unexpected with minimal disruption to data security, internal processes or the customer and user experience.

While we have certainly seen some considerable successes in this area, there is still work to be done if this new way of working is able to provide companies with the agility, security and scalability they need to adapt and thrive going forward.

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The changing face of operational resilience in the current pandemic

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"The world will never be the same after Coronavirus…"

I kept hearing this phrase a few weeks ago and had no idea why people were saying it. Why would the world never be the same again? It didn't make any sense to me, surely once this is over it will all go back to the same way it was before, right? Wrong.

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