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From heads in the Cloud to eyes in the Cloud

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Cloud adoption has been rising year by year for some time now, with Gartner predicting this trend to accelerate beyond 2020. It has long moved on from its earliest days, where it was largely regarded as an intriguing concept but unsuitable for enterprise-level applications. Now, with a wide range of options available - including Public, Private and Hybrid solutions - it has become a highly attractive prospect for organisations at all levels, especially against the backdrop of COVID-19 and the resulting advancement of remote working. While these trends are very much the latest stage in a long process of transformation, the pandemic has undoubtedly been the catalyst behind much recent Cloud adoption, as organisations accelerate their journeys towards a distributed workforce. 


So, where does that leave us in terms of the biggest question: "Is Cloud right for my organisation?"

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Ensuring home working benefits staff, families and organisations alike

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There's no doubt that home working is here to stay. While it may have initially been deployed at large scale out of necessity, in response to COVID-19, it is clear that we are witnessing the dawn of a fully distributed workforce. However, as organisations continue to invest in new solutions to drive this change, it's important to remember that these are still the early days. We've never seen home working at this sort of scale, which means we need to establish a new standard of best practice and - equally importantly - the technology to support this.
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Enhancing the student experience, with cutting-edge IT and communications

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Virtually every sector has been impacted by COVID-19, but the higher and further education sector has been hit especially hard, with staff, students and administrative staff feeling its effects. Institutes of learning are still exploring the ways technology can open up new channels of learning and engagement for students. This will not only futureproof their establishments, but do so in a cost-effective way that provides them with the agility to swiftly adapt to any future economic changes, including the likes of a COVID-scale crisis.
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Student-focused IT solutions for the education sector

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Technology is omnipresent in young people's lives and is opening up new channels of learning across the education sector, with pupils, students and st...

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IT, Network and Connectivity for Professional Services

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Any organisation delivering professional services of any sort - from architecture and accountancy to engineering or recruitment - relies on ...

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A steady hand in challenging times - economy proofing the contact centre

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There's no doubt that the current economic environment has led to feelings of instability, in both our personal and professional lives. Consumers are feeling the pinch, and with rising inflation and interest rates, they will have no choice but to curtail their spending. The impact on business is similarly far-reaching. Aside from the economic impact of the reduction in spending, there is the very real situation that both employees and customers will be experiencing stress in their personal lives. As a result, many organisations across the public and private sectors are evaluating how to best maintain their service quality under these difficult circumstances. 

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Challenges for Digital Transformation (DX) in the Architecture industry

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With technological innovation heightening client expectations, one of the biggest challenges architects have is to convincingly show their clients how...

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How technology enables organisations to be more agile

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Although 'agile' has become a hype word, it is an important concept that organisations should strive to achieve in a world of continuous change and uncertainty. Being agile enables organisations to be more adaptive and reactive to the changing market, allowing them to respond quickly to customers' demands to keep a competitive edge.
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Beyond customer service: How organisations and their technology partners are transforming the contact centre

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A common perception of contact centres is that their callers - be they customers, patients or end users - only contact them if something is ...

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A new year, a new era for Unified Communications

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At first glance, 2020 was the year organisations in both the public and private sectors wholeheartedly embraced Unified Communications (UC), in direct...

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