Now more than ever, organisations across the public and private sectors depend on seamless, secure, and high-quality communications. Even with an increasing range of channels having established themselves in recent years - including voice, email, video, and SMS - voice services remain a key part of how we communicate and collaborate.
Any organisation delivering professional services of any sort - from architecture and accountancy to engineering or recruitment - relies on its IT infrastructure to maximise employee performance, engage with customers, and deliver exceptional services and solutions. There are a number of challenges here.
Compliance requirements, particularly around how customer data is handled, are becoming increasingly complex, which means infrastructure must be designed from the ground up with compliance in mind. Furthermore, the transition to a distributed workforce has forced many organisations to rapidly adopt new tools for communication and collaboration, between both employees and customers.
Exponential-e understands these challenges, and works closely with companies around the UK to deliver innovative solutions that allow them to focus on their services, solutions and customers rather than their IT.
In our offices, businesses, colleges and homes, barriers exist between people that hinder free and easy communication. Physics undergraduates rarely mix with the Philosophy students, our accounts teams tend not to lunch with our account managers, and I almost never speak to the lady who lives in the flat below mine. It's a natural result of living, working and studying in cities with millions of strangers.
