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Ensuring home working benefits staff, families and organisations alike

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There's no doubt that home working is here to stay. While it may have initially been deployed at large scale out of necessity, in response to COVID-19, it is clear that we are witnessing the dawn of a fully distributed workforce. However, as organisations continue to invest in new solutions to drive this change, it's important to remember that these are still the early days. We've never seen home working at this sort of scale, which means we need to establish a new standard of best practice and - equally importantly - the technology to support this.

Managed and Professional Services: How complementary solutions are becoming critical ones

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Throughout the past few months, we have seen organisations' internal teams forced to adapt their processes, infrastructure and strategies in ways that would previously have been inconceivable. Key to the success of this process has been the support of external service providers, who have complemented companies' internal expertise and freed IT teams to focus their attention where it is most needed. As it becomes clear that the distributed workforce is here to stay, such partnerships are going to be more important than ever moving forward.

From heads in the Cloud to eyes in the Cloud

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Cloud adoption has been rising year by year for some time now, with Gartner predicting this trend to accelerate beyond 2020. It has long moved on from its earliest days, where it was largely regarded as an intriguing concept but unsuitable for enterprise-level applications. Now, with a wide range of options available - including Public, Private and Hybrid solutions - it has become a highly attractive prospect for organisations at all levels, especially against the backdrop of COVID-19 and the resulting advancement of remote working. While these trends are very much the latest stage in a long process of transformation, the pandemic has undoubtedly been the catalyst behind much recent Cloud adoption, as organisations accelerate their journeys towards a distributed workforce. 


So, where does that leave us in terms of the biggest question: "Is Cloud right for my organisation?"

Culture and technology: getting UK business’ through lockdown

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The past few months have certainly been challenging for businesses all over the UK - from start-ups to established industry leaders. Organisations have found themselves adapting to the demands of a remote workforce virtually overnight, deploying communications solutions to enable their teams to engage with both each other and their customers. While it's true that this technology has been available for a while now, it has never been deployed at this scale before. This has presented a range of challenges when it comes to infrastructure, but these are only part of the picture.

IT providers come of age, as trusted partners for companies across the UK

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COVID-19 has forced organisations across the UK to re-evaluate virtually every aspect of how they operate, from policies regarding remote working, to the security of their data. There's no doubt that the IT landscape has been fundamentally transformed by these challenges, as new innovations have been unveiled and deployed at an unprecedented pace. None of this could have been achieved without businesses and IT providers working hand-in-hand to meet the challenges presented by the pandemic.

Why the security of Unified Communications must be a key priority

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There's no doubt that Unified Communications have never been in such high demand as in recent months. The current global pandemic has meant the need f...

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Helping charities continue to make a difference in the midst of COVID-19

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Amidst all the stress of lockdown, it's been heartening to see some of the ways in which people have pulled together to support each other, and the work charities all over the UK have been doing to ensure the vulnerable are protected and the NHS receives the support it needs. However, as with many other sectors, COVID-19 has pushed many charities' IT infrastructures to their limit, as they are not only forced to adapt to the Government's remote working requirements, but also rethink their approach to fundraising.

Beyond ‘Business as Usual’: How Remote Working is Coming of Age in the Midst of COVID-19

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Four months into 2020, and there's no doubt that home working is here to stay. Even before our current pandemic, we saw the number of people working from home more than double between 2008 and 2018[1]. Nonetheless, in the COVID-19 era, everyone has been thrust into what has often been called the "modern workplace". In spite of our early successes, this is still very much a work in progress, as both organisations and employees establish whole new approaches to the way we work, and new tools and processes arising in response to the challenges we face. But thinking exclusively in terms of the workplace is arguably ignoring the bigger picture. We're not just seeing a shift in how we work, but a large-scale transformation of how we connect and interact with each other.

Will COVID-19 turbocharge how Charities manage their Cyber Security Infrastructure?

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A number of charities have their IT foundations built on historical infrastructure and systems which are hard to appropriately protect. Within the cur...

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Adversity into opportunity: transforming the legal sector’s view of IT

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It's impossible to overstate the impact COVID-19 has had on businesses throughout the UK, forcing organisations to rethink their approaches to work, and – in many cases – redesign their infrastructures to accommodate the Government's new requirements for remote working. The legal sector is no different, but has been hit especially hard, due to the preponderance of cumbersome legacy systems that need to be migrated and updated, and a generally slow rate of digital transformation across the entire industry.

Stay Alert! Developing a secure home office

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Organisations around the world are moving closer and closer to establishing a new standard of best practice for remote working, with new tools and pro...

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Your launchpad - choosing the right tools for remote working

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In recent weeks, companies across the UK have found themselves transitioning to a remote workforce with little to no choice, despite the approach prev...

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Playing your part - staying secure while remote working

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Now more than ever, digital security is a team effort, with staff at all levels of an organisation having an active part to play in keeping critical b...

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Coronavirus Lockdown: A virtual NHS

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The government recently sent letters to more than 65,000 retired doctors and nurses in England and Wales asking them to return to work to help the NHS cope with the coronavirus outbreak. Since then, 7,563 clinical staff have applied to come back to work, including 5,633 nurses and midwives, and 1,930 doctors to help support the hero frontline NHS workers caring for Covid-19 patients.

Rising cyber security threats in manufacturing

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Cyber professionals say that companies involved in the manufacturing industry are more exposed to cyber-attacks. This was revealed by a number of studies produced by the Manufacturers Alliance for Productivity and Innovation (MAPI). According to MAPI; 40% of manufacturing firms experienced a cyber-attack within the last year. Of those attacked, 38% of them suffered over $1 million in damages. 

How the landscape for remote working will never be the same again

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Over the last week, school leaders have risen to the challenges of the current crisis.It is a reminder of the responsiveness and resilience of our education system, and for those that are living on another planet (or wish they were at the moment!), the government is closing schools as of today to the vast majority of students. Children of key (critical) workers are still able to attend to ensure medical and transport staff can remain at work, but what does this mean for the other students?

10 top tips for working from home

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Working from home can at times be compared to Marmite - you either love it or hate it. You have people that regularly work from home and find themselv...

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How resiliency is key in the current climate, including our Education system.

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Over the last week, school leaders have risen to the challenges of the current crisis.It is a reminder of the responsiveness and resilience of our education system, and for those that are living on another planet (or wish they were at the moment!), the government is closing schools as of today to the vast majority of students. Children of key (critical) workers are still able to attend to ensure medical and transport staff can remain at work, but what does this mean for the other students?

Coronavirus Lockdown: The Digital Workspace in action

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With the current global situation, the past week has shown the importance of being able to create the Digital Workspace to provide flexible working solutions for your workforce. 

I decided to write a blog around how Microsoft's Teams, a Unified Communication as a Service (UCaaS) solution, has enabled my productivity to not slip despite the whole of my team now having to work from home thanks to Coronavirus.

Why successful Unified Communications must be addressed from both a technological and cultural perspective

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Twitter, WhatsApp and other means of consumer service technology are becoming part and parcel of communicating at work alongside Unified Communications (UC) technologies. As a result, the boundaries between our work and personal lives are becoming increasingly blurred.