Over the past few years there has been a major increase in organisations adopting digital tools. With serious cost and efficiency gains to be generated, the benefits of transitioning to digital ways of working are no great secret; and companies are now consistently seeking to streamline with varying degrees of success.
While the improvement of IT management remains a goal for all enterprise IT teams, the true aim for IT departments today should be to simplify IT in order to drive business agility. Unfortunately, simplifying IT isn’t so simple.
In the face of globalisation, digitisation, and the entirely new business models that have followed the emergence of new and innovative services, the need for rapid change is being defined and set by customers and their expectations.
