Everything you need to know about Microsoft’s recently announced pricing updates

Microsoft’s recently announced pricing updates
As part of an ongoing effort to offer greater consistency and transparency across their full range of solutions, Microsoft have recently announced several pricing updates.
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Ransomware-hit vodka maker Stoli files for bankruptcy in the United States

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Stoli Group USA, the US subsidiary of vodka maker Stoli, has filed for bankruptcy – and a ransomware attack is at least partly to blame.

The American branch of Stoli, which imports and distributes Stoli brands in the United States, as well as the Kentucky Owl bourbon brand it purchased in 2017, was hit by a ransomware attack in August 2024.

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Six ways SASE is transforming the way we think about networking and security

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Secure Access Service Edge (SASE) represents an elegant convergence of network and security technologies as a single, end-to-end solution, perfectly suited to the modern distributed workforce and the increasingly dynamic nature of corporate networks. As a growing number of organisations are discovering, SASE has the potential to completely transform the way we design, deploy, manage, and scale corporate networks. Indeed, 60% of IT leaders are ready to fully embrace SASE by 2025*.

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Laying the foundation for a successful network transformation

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Despite the numerous interconnected elements now involved in effective digital transformation, the network remains the foundation of everything, ensuring any investment in new technologies delivers the best possible ROI, and that teams at all levels are empowered to deliver their very best, 24 / 7. As such, the digital transformation journey must always begin with a full network transformation.

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Futureproofing Retail: Why tomorrow’s shopping experiences must all be built on the right digital foundation

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Whether it's in person or online, the way we shop has changed forever. Seamless flows of customer data are powering truly personalised, interconnected shopping experiences, with retailers willing to embrace the change positioning themselves ahead of the competition and developing world-class, instantly recognisable brands.
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How well do you really know your contact centre operation?

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It's often said that "You don't know what you don't know". This is especially true in the modern contact centre, where a range of different customer interactions are taking place on a near-constant basis, across a growing range of different channels. It might be tempting for managers to assume that if they aren't having any problems presented to them, everything is running perfectly.
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Wherever you are in your network transformation journey, is it time to consider SASE?

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From start-ups to global leaders, across the public and private sectors, organisations' ongoing growth and brand reputation rises or falls based on the quality of their networks. As a result, network transformation is a growing priority, with IT leaders looking to replace cumbersome legacy systems with flexible, scalable, and secure connections that support tomorrow's highly dynamic workflows.
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Exponential-e & Solent NHS Trust

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Transforming end user support for more than 4,000 NHS staff About Solent NHS Trust Solent NHS Trust offers a growing range of community and mental hea...

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Always on, always available, and always secure: Rethinking IT at the edge

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As organisations generate, manage, and store more data than ever before, it's not hard to see why the ongoing march of Cloud transformation shows no signs of slowing down. But for all the Cloud's advantages in terms of flexibility, scalability, and cost control, it is not suitable for every application.
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Leveraging pioneering SASE technology with Gartner’s 2024 Magic Quadrant™ Leader, Cato Networks

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Secure Access Service Edge (SASE) is rapidly establishing itself as the solution of choice for the next generation of enterprise networks, where optimal control, visibility, and scalability are essential. In the first quarter of 2024 alone, the SASE market experienced a 23% surge, as more and more organisations began taking advantage of its capabilities.

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From Analogue to Digital and Beyond - The Potential Impact of AI on the UK’s Healthcare Services

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On the morning of 12th September 2024, the UK Health Secretary, Wes Streeting, pinpointed three 'big shifts' that would be required to transform the NHS:

  • From hospital to community care
  • From analogue to digital
  • From treating sickness to preventing it
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When it comes to AI in the contact centre, the first steps are the most critical…

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Customer service is in the middle of a deeply transformative period. Regular readers of this blog will already be familiar with the role AI has to play in this journey, and the way technologies like machine learning and Natural Language Processing (NLP) are transforming the customer experience.
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'Big-game hunting' - Ransomware gangs are focusing on more lucrative attacks

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2024 looks set to be the highest-grossing year yet for ransomware gangs, due - in no small part - to emboldened cybercriminals causing costly disrupti...

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Bringing the Data Centre into the Interconnected Age with Azure Managed Hyper-Converged Infrastructure

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The way organisations design, deploy, manage, and scale their IT infrastructure has changed in ways that would have been inconceivable just ten years ago.
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Preparing for DORA: What do these new regulations mean for finance and insurance firms?

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When it comes to insurance and financial services, the ability to offer clients peace of mind is the key to ensuring the sector's continued longevity. Cyberattacks are evolving in frequency and sophistication, with criminals selecting progressively more ambitious targets, and even minor IT outages, whether they're caused by human error or 'acts of God', will have a serious effect on firms' operations, negatively affecting both profitability and brand reputation. With this in mind, firms must reconsider the way they approach operational resilience, particularly regarding the way access rights for critical systems and data are managed.
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On-premises hosting vs. public Cloud. Is it time for a third way?

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Organisations' demands of their IT infrastructure continue to evolve at an unprecedented rate, with the drive for growth and innovation needing to be balanced against the need to maintain cost control, visibility, and - crucially, cyber security. Numerous solutions have emerged in response to these challenges, but one of the most pivotal questions organisations must answer is whether to host their critical data and applications on-site, or in the Cloud.

Let's explore the respective advantages and disadvantages of both approaches, and then consider whether the increasing sophistication of modern workloads demand a new approach...

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Your Microsoft Teams licensing arrangements are changing… But there’s no need to panic!

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Microsoft Teams has rapidly established itself as the default tool for professional communication and collaboration, powering interconnected workflows in the era of hybrid working. However, the way licensing for Teams works with your wider Microsoft ecosystem is about to change, which means it is essential that you establish how your licensing arrangements will be affected and take steps to maintain the levels of performance and cost-control you depend on.
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Supply-chain ransomware attack cripples thousands of car dealerships

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Car dealerships have been brought to a standstill across the United States after a software provider was hit by a ransomware attack.
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Ransomware attacks skyrocket, with LockBit 3.0 at the forefront

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Newly-released research indicates that ransomware attacks reached a record high in May, with the surge primarily fueled by a massive increase in the number of attacks perpetrated by the LockBit ransomware group and its affiliates.
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The Hidden Barrier to Digital Transformation that Insurers must be Ready to Overcome

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Digital transformation continues to pick up pace across the financial sector. However, in spite of the potential benefits on offer, many insurance firms continue to lag behind their peers in terms of their overall digital maturity. 

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