Exponential-e Wins Five9 Global Partner Award

Exponential-e is recognised for enabling and delivering success in helping organisations reimagine their customer experiences in 2023.

February 8, 2024 – Exponential-e has been named Global Partner by Five9, the provider of the Intelligent CX Platform. The Five9 2023 Global Partner Awards recognise the achievements of the Five9 global ecosystem of channel partners, systems integrators, strategic alliance partners, and Independent Software Vendors (ISV's).

Exponential-e partners with Five9 to deliver an industry-leading, omnichannel Contact Centre as-a-Service (CCaaS) platform, suitable for the modern customer journey.

"Our partnership with Five9 has always been built around our shared values and passion for exceptional CX at a time when the Contact Centre has become many organisations' primary point of contact with their customers. We firmly believe that the intelligent application of the right technologies has the potential to transform the way customer service excellence is achieved across a range of channels, so working with Five9 to bring our CCaaS solution to life was simply a natural fit. This award is a testament to both what's already been achieved, and what we will achieve together in the years ahead."

Gareth Hayes, Head of UC and CX, Exponential-e

"Our partners consistently provide a high level of value to Five9 and our joint customers. The continued growth we have experienced over the last several years would not have been possible without the global reach and stellar performance of our partners", said Jake Butterbaugh, Senior Vice President, Global Partners. "These partner award winners represent the best of the best. We are so happy to recognise them and are humbled and inspired by their commitment to Five9 and to delivering outstanding CX. Congratulations, Exponential-e, on your well-deserved recognition."

Five9 is on a mission to Bring Joy to CX™. The Five9 Global Partner Program and its 1,400+ members deliver excellence, integrity, and solutions that enable our joint customers to deliver exceptional customer experiences. The Five9 Intelligent CX Platform is a leading AI-powered CCaaS solution that elevates contact centre performance by empowering managers with actionable insights and intelligence, personalise customer experiences with self-service and their choice of channel to communicate, elevating businesses to deliver results ensuring the delivery of joyful agent and customer experiences.

To learn more about the Five9 2023 Global Partner Award winners, click here.