Exponential-e partners with IBM on Emergency Services Network

• Exponential-e to support lead User Services supplier IBM on network to connect emergency services communications led by the Home Office
• The Emergency Service Network will coordinate efforts and responses from 300,000 frontline staff and deliver on the government's Plan for Change 

15 January 2025 - Exponential-e, a pioneer in cloud, connectivity, communications, and cyber security, today announces its role in supporting IBM and the Emergency Services Mobile Communications Programme to develop mission-critical solutions for Emergency Services Network (ESN).

Working with IBM as the lead User Services supplier, Exponential-e's expertise as an ecosystem partner will be instrumental in supporting the delivery of a secure and highly available communication network, ensuring the ESN is equipped to meet the demands of emergencies.

Led by the Home Office, the ESN will implement the next generation of fast, safe, and secure voice, video, and data communication, allowing more than 300,000 frontline emergency services responders to work in tandem and coordinate efforts faster when protecting and aiding members of the public.

Police forces, fire services and ambulance trusts will be able to share live data and imagery, location reports and essential public safety information as they work on time-critical rescue and response efforts.

"We are honoured to provide a key role in this vital programme which represents a transformative step in modernising communications for emergency services across the UK," said Lee Wade, CEO, Exponential-e. "This project represents a tremendous opportunity for Exponential-e to expand our presence in the public safety sector and build on our experience in providing high-performance network and managed services."

Exponential-e will help ensure the infrastructure delivers the reliability and resilience required to enable faster access to data to frontline service users in emergency situations and serve the public more effectively.

"We are proud to support the Emergency Services Network in delivering a secure and resilient communications platform to empower frontline emergency services" said Rahul Kalia, Managing Partner, IBM Consulting UK and Ireland. "Working with our ecosystem partners, we will deliver mission-critical services for first responders to enhance safety in our communities across Great Britain. We are committed to work with the government to deliver this in a timely and cost-effective manner."

The ESN programme will see IBM, Exponential-e and ecosystem partners deliver the network and IT infrastructure for the new contract over seven years, with an option for a two-year extension.

Providing the emergency services with improved technology is a key part of the government's drive to make the nation's streets safer, which is a crucial part of the Prime Minister's Plan for Change.