Cyber Security Services
World-class managed security, risk management, and consultancy to optimise resilience, secure critical data, and streamline compliance
In today’s digitally connected world, your cyber security programme should empower your organisation as well as protect it. Exponential-e delivers leading-edge solutions and expertise to detect faster, respond smarter, and secure against the latest cyber threats, freeing you to grow and innovate. We outpace the threats, so you can outpace the competition.
Your Industry
The growing complexities of cyber security best practice
In a world where cyber-attacks are growing in frequency and sophistication, combined with increasingly complex compliance obligations, a robust cyber security posture is key to protecting your customers, data, and brand reputation.
Combat advanced cyber threats - Cyber-attacks are increasing in sophistication, volume and variety. Attack vectors are multiplying and changing on an almost daily basis, demanding a multi-layered and holistic approach to cyber security, risk management, and data loss prevention.
Safeguard sensitive data and avoid financial penalties - The penalties for failing to adhere to data protection regulations are severe, with the cost and complexity of compliance increasing year by year. Effective cyber security training for employees is therefore essential, combined with the support of expert consultants and technical specialists.
Teamwork & Technology Drive Innovation
with the UK's favourite coffee retailer
When you have a strong tender, but no guarantee the team you're meeting is the team you'll be working with, there's always a concern whether things will work as planned on launch day. But this was never an issue with Exponential-e. All the way through, I had complete confidence in the team we'd be working with.
Barry Firth IT / People Services Programme Manager, Costa.



Accreditations and Frameworks
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.

Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.

The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.

ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.

The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.

PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.

Applying our customer-first philosophy to the contact centre
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
RESOURCES
More Insights
FAQs
GET IN TOUCH
Are you ready to retake control of your cyber security and IT infrastructure?
Fill out the form to schedule your assessment and start building a more resilient, efficient, and secure digital foundation for your business.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.