Fortify Your Retail Empire
Impenetrable Cyber Security Solutions for Tomorrow’s Shopping Experience
Maximise the integrity of all sensitive data, online and offline, throughout ever step of the customer journey.
Protect from cyber threats
The Alarming Reality of Retail Cyber Crime
In the hyper-connected world of modern Retail, with in-person, online, and click-and-collect shopping increasingly converged, protecting sensitive customer data and ensuring PCI DSS compliance are paramount. Exponential-e empowers you to offer your customers complete peace of mind with robust cyber security for Retail, safeguarding your point-of-sale systems (POS), ecommerce platforms, and omnichannel operations from ever-evolving cyber threats.
Retail data breaches expose an average of 11,362 records per incident, costing businesses millions (Gemalto Breach Level Index).
The average cost of a data breach in Retail is $3.28 million, significantly higher than the global average (Source: IBM Security Cost of a Data Breach Report 2023).
Financial motives drive 98% of Retail cyberattacks, with attackers primarily targeting payment and personal data (Source: Verizon Data Breach Investigations Report 2022).
Phishing, ransomware, supply chain attacks, and web skimming are among the most common threats faced by Retailers (Source: Arctic Wolf, BigCommerce).
45% of Retail cyber security incidents involve stolen credentials, highlighting the importance of strong password hygiene and multi-factor authentication (Source: Verizon Data Breach Investigations Report 2022).
34% of retailers cite cyber security concerns as a major hindrance to ecommerce growth, highlighting the need for better security solutions and awareness (Source: BDO).
Investing in robust cyber security solutions is therefore no longer an option - it's a vital part of delivering a world-class customer experience
across all Retail environments - online and in person.
The New Generation of Retail Cyber Security from Exponential-e
By prioritising cyber security for Retail, you not only safeguard your business but also foster customer trust and loyalty. Customers expect secure shopping experiences, and a data breach can shatter that trust, impacting your brand reputation and bottom line. Our Retail cyber security solutions provide a robust suite of solutions to safeguard your data and infrastructure, including:
Stressfree PCI DSS compliance - We ensure your POS systems and infrastructure adhere to stringent PCI DSS regulations, minimizing the risk of data breaches and hefty fines.
Multi-Layered defence - Our comprehensive solutions safeguard your Retail IoT devices, ecommerce platforms, and customer data across all touchpoints.
Omnichannel cyber security - We secure your entire Retail ecosystem, from physical stores to online platforms, ensuring seamless protection.
Retail SecOps expertise - Our dedicated Retail SecOps team continuously monitors your systems, detects threats in real-time, and implements swift countermeasures.
Cutting-edge technologies - We employ industry-leading security tools and threat intelligence to stay ahead of cyber criminals.
Retailer endpoint security - Shield your devices, from POS terminals to employee laptops, with advanced endpoint protection solutions.
Accreditations and Frameworks
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
Applying our customer-first philosophy to the contact centre
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
Our Technology Partners
RESOURCES
More Insights
FAQs
Data breaches are the most prevalent cyberattack in Retail, accounting for nearly half of all incidents. These breaches often target point-of-sale (POS) systems and can compromise customer data like credit card numbers and personal information.
Several key steps can help retailers mitigate cyber security risks:
- Prioritise cyber security - Allocate adequate resources and budget towards cyber security measures, treating it as a core business priority.
- Implement comprehensive security solutions - Combine endpoint protection, network security, and threat intelligence tools for multi-layered defence.
- Educate employees - Train employees on cyber security best practices, including password hygiene, phishing awareness, and secure reporting procedures.
- Partner with a trusted cyber security provider - Seek expertise from a security partner who understands the unique challenges of the Retail sector and can offer tailored solutions.
GET IN TOUCH
Are you ready to retake control of your cyber security and IT infrastructure?
Don't wait for a cyberattack to disrupt your business and put your clients’ sensitive data at risk. Contact Exponential-e today and let us help you build an impenetrable fortress for your financial future.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
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