Exponential-e Service Status

Currently, there is 1 reported issue.

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INC10591623 

Following the maintenance on the weekend, some Polycom handsets may not initialise and will require a reboot.

To carry this out please take the network cable out the back of the handset, wait 5 seconds and reinsert the cable.

If your handset is still not operational, please contact Exponential-e and provide the Model number of the affected handset and be ready to provide remote laptop access to the UC engineers.

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If you are currently experiencing an issue please call our Service Desk on 0845 230 6001.