Exponential-e to deliver Secure Telemedicine solution to support the NHS and the Prison and Probation Service in the fight against COVID:

The COVID pandemic has affected the delivery of multiple services across the public sector and compelled organisations to review the way they deliver services. Exponential-e was able to rise to the challenge presented by NHS England and Her Majesty's Prison and Probation Service (HMPPS) and rapidly design and build a service that allows telemedicine services to be delivered securely on-site. This was done in conjunction with the appropriate teams in NHS England and HMPPS to ensure all services were compliant with the appropriate standards.

Exponential-e Ltd has been awarded a contract by NHS England and will provide a robust and innovative solution to allow NHS users access to telemedicine systems via a secure encrypted platform. This service, meeting all standards of Health and Social Care Network (HSCN) connectivity, will allow healthcare practitioners covering 133 locations within HM Prisons, Young Offender Institutes, Secure Children Homes and Immigration Removal Centres to reduce offsite and outside visits to less secure locations and provide assessment at the point of patient.

The service is designed to work in conjunction with Exponential-e's HSCN stage 3 compliant platform and was developed in collaboration with NHS-Digital and HMPPS. Key challenges included meeting physical access and security standards associated with the provision of clinical services within secure environments, providing connectivity aligned to 'internet first' strategies and being fast, simple to use, and cost effective to operate – all of which were achieved.

The service provides secure laptops, secure device management, mobile connectivity and 2-factor authentication, all operated within Exponential-e's secure Remote Access Solution and supported by Exponential-e's service desk.

Afshin Attari, Exponential-e's Director of Public Sector and Unified Platforms explained: "The solution will provide significant benefits in accelerating the adoption of new clinical treatment methods, and the establishment of effective telemedicine. This will result in both cost reduction and greater efficiency, whilst driving and enabling the agenda for change and transformation within the NHS and Justice sectors. Crucially, by enabling more medical appointments to be carried out within secure sites and by reducing the need for escorted offsite visits, it limits potential COVID exposure."

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