Just one way we exceed customer expectations...
We work hard to maintain our ISO accreditations, and are regularly audited by the BSI to ensure we continue to offer the best service to our customers.
Certificate number: EMS 648194
Achievement of the ISO 14001:2015 Environmental Management Standard, is based on the company’s ability to reduce costs in waste, recycling and consumption, as well as manage environmental risks. This certification will help Exponential-e’s long-term commitment to reducing its environmental impact – putting sustainability at the heart of the business. Find out more.
Certificate number: ENMS 643352
Attainment of ISO 50000:2011 Energy Management Standard demonstrates Exponential-e’s commitment to energy efficiency across the business by raising employee awareness and working towards a more secure long-term energy supply. It also ensures Exponential-e’s compliance with the Environment Agency’s Energy Savings Opportunity Scheme (ESOS). Examples of Exponential-e’s energy and environmental initiatives include installation of 30,000 motion sensors across its offices that manage light usage, and the replacement of all its plasma screens with more environmentally-friendly LEDs, which hold A+ ratings.
ISO CSA STAR
Certificate number: STAR 607341
Exponential-e is the first European CSP's to achieve CSA Star Certification from BSI. This certification is a rigorous third party independent assessment of the security of a Cloud service provider. Holding this certification enhances our commitment to ISO 27001: 2005. It provides our customers with the extra confidence that their data is fully protected by improving transparency and assurance within the Exponential-e Cloud.
Quality Management Systems
Certificate number: FS 545046
ISO 9001:2015 is a global quality management standard which establishes an organisation's quality management system (QMS). This standard demonstrates our commitment to quality and customer satisfaction, as well as continuously improving operations. Find out more.
Information Security Management Systems
Certificate number: IS 545047
The ISO 27001:2013 certification specifies requirements for the implementation of security controls customised to the needs of an organisation's Information Security Management System. The certification highlights our ability to select and implement adequate and appropriate security controls to protect company information assets. Find out more.
ISO 20000 - 1:2011
Certificate number: ITMS 562540
ISO 20000 is an international IT service management standard which enables IT organisations to ensure that their IT service management processes are aligned both with the needs of the business and with international best practice. This standard recognises our capability to meet customer requirements and create frameworks for independent assessment. Find out more.
Business Continuity Management System - BCMS
Certificate number: BCMS 607342
Enables us to develop a best practice approach for reducing disruptions when continued operation is vital. With our ISO22301 - BCMS certification, not only will we be able to prepare for, respond to and recover from any incident that causes serious disruption to our business, but we will also endeavour to ensure that our customers are not impacted. Find out more.
The PCI DSS is a set of comprehensive requirements for enhancing network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its network. Find out more.
Dun & Bradstreet 1 Rating
The D&B Rating provides a quick and clear indication of the credit-worthiness of an organisation. Exponential-e has attained the highest possible level of credit worthiness as a 'D&B Rating 1' company. Find out more.
The 2014 Investec Mid-Market 100
The 2014 Investec Mid-Market 100 is a listing of the 100 fastest-growing private companies in the UK. Exponential-e has gone from a start-up to mid-market leader in little more than a decade and as such Investec have positioned us 78th on the list. Find out more.
Institute of Customer Services
The Institute of Customer Service is an independent not for profit professional membership body. Their purpose is to help organisations strengthen their business performance by improving their customers’ experiences through research and insight, benchmarking and accreditation programmes, customer service training and qualifications. Find out more.
ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical framework for identifying, planning, delivering and supporting IT services to the business. The qualification which is held by Exponential-e's Service Desk and Service Management employees highlights our dedication to customer service excellence. Find out more.
PRINCE2 is a de facto process-based method for effective project management. Exponential-e's Project Managers are PRINCE2 qualified and follow best practice guidance on project management –ensuring all customers receive exceptional project management. Find out more.