Current Vacancies

As innovators at our very core we are forever evolving and improving our business, and that applies to our employees too. Ensuring you remain motivated and driven is important to us and we want you to look forward to coming in to work - even on a Monday!

With a range of benefits, a comprehensive induction program and much more contact our recruitment department for a list of current vacancies and discover whether there is something at Exponential-e for you.

  • Cloud Architect

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Fully operational engineering role acting as a technical lead, responsible for the design, delivery and support of large and small IT consulting projects or programmes related to cloud and service transformation.

    Key responsibilities for this job:

    • Maintain the integrity, stability and functionality of Exponential-e's cloud
    • Work with the development teams to transition new products and services into production
    • Work with other technical departments in order to train and build up the knowledge base for cloud/IT services within Exponential-e
    • Ensuring deployment and service objectives are met whilst maintaining a high level or customer/prospect satisfaction
    • Gathering of architecture, design, and presentation of solutions to meet customer needs on cloud and virtualisation areas

    Knowledge and experience required:

    • Strong commercial technical experience with VMware
    • Experience working within a Service Provider environment
    • Strong virtualisations skills
    • Microsoft technologies

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Managed Service Engineer

    Type of role: full time permanent

    Hours: Week 1 8:00am-4:30pm, week 2 10:30am-7:00pm

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Providing 1st & 2nd line helpdesk and remote desktop support to our Exponential-e customers, the primary responsibilities for this individual will be owning and managing tickets while supporting our customers issues through to resolution

    Key responsibilities for this job:

    • Responding to support calls as assigned within service level agreements; ensuring calls are quickly and accurately logged, closed and analysed to prevent future occurrences and call resolutions priorities are met.
    • Escalate problem calls within the Cloud team to meet Service Level Agreements and ensure maximum level of customer satisfaction
    • Troubleshooting customer technical faults and working with external vendors service providers to achieve fault resolutions
    • Work as a team to deliver resolutions to customer requests from telephone work as a team to deliver timely resolutions

    Knowledge and experience required:

    • Experience Technical Support Analyst (1st & 2nd Line Support)
    • Previous experience in a busy customer facing helpdesk role
    • Exchange 2003-2010, Active Directory 2003 - 2010, Windows Server 2003- 2008 and troubleshooting VMWare
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Sales Specialist - Cloud

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    • To support and execute the new business acquisition strategy of Exponential-e ensuring achievement of all assigned margin, revenue and contract value targets.
    • Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Key responsibilities for this job:

    • Delivering against individual assigned Sales Incentive Plan covering both net new business sales as well as overlay sales
    • Feeding in field experience and customer requirement in to Exponential-e Product development process
    • Advising and driving sales campaigns with Exponential-e Marketing
    • New logo Sales, driving reference aligned to sales success
    • Working closely and building relationship with Exponential sales teams covering Public Sector, Enterprise, Account Management and Channel
    • Deal leadership in both direct and indirect models
    • Create strategic partnerships that provide increase differentiation of our services in target sectors

    Core competencies:

    • Experience in selling complex services deals, mixing in Cloud, Professional Services, Managed Services and Transition and Transformation programmes.
    • Clear understanding of large scale service deals, dependencies and service components that enable full delivery in life
    • Strong knowledge around cloud delivery covering technical, service and commercial attributes and highly competent in constructing transformation deals for customers
    • Experience in application architectures and application change / transformation programmes
    • Production of high quality presentation decks
    • Multi-level relationship management and multi-level selling
    • Strong leadership and organisational skills, establishing team governance, structure and reviews to drive success
    • Defining the sales strategy and brining a team with you, leading and inspiring the team
    • Experience / knowledge of Agile / Devops methodology and value
    • High competency in constructing deals. Service schedules, Commercial principles and innovative commercials and service delivery frameworks, Risk Management, Transition and Transformation dependencies
    • Good understanding of the competitive landscape for 3rd Platform Services, Social, Analytics, Cloud and Mobile
    • Using new and disruptive technologies to solve complex business challenges and working in an ever changing working environment
    • Working within large complex Enterprise businesses and / or Service Provider environments
    • Extremely driven, motivated, self-sufficient, collaboratively minded with a highly entrepreneurial nature

    Knowledge and experience required:

    • Private Cloud Services and Architectures
    • Public Cloud Services, areas such as Amazon, Azure and Google Compute Engine, vCloud Air etc
    • Virtualisation in particular VM Ware based
    • Enterprise applications and transformation e.g. Oracle, SAP, Exchange
    • Appreciation of PaaS services, next generation application development and data driven services including Big Data
    • Desktop Managed Services and Desktop as a Service, driving transition from Physical to virtual based end user services
    • Storage, replication, archiving, long term data retention and information Lifecycle management
    • Infrastructure migration tools and services e.g. Zerto, Power Recon, Power convert, MAP etc
    • High performance computing and GPU based client side desktop services

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Full Stack Developer

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    The Full Stack Developer is a challenging positon and requires an individual who should not only be able to code to a high standard but should actively follow, understand, evaluate and be able to implement appropriate technologies and best practices as they evolve. You will be a key part of the development team and your passion should help enable Exponential-e to remain at the leading edge of the telecoms market. As a Full Stack Developer you must be able to and have the desire to contribute towards the company’s technical strategy. As a company we are constantly striving for world class status by challenging the status quo to deliver competitive advantage

    Key responsibilities for this job:

    • Developing applications using various Javascript frameworks, NoSQL, HTML and CSS
    • Support and maintain existing applications
    • Provide application level support to system users
    • Gathering, documenting and estimating requirements
    • Provide a test environment prior to each release
    • Contribute to the quality of system delivery including the architecture, planning, estimation, development, integration, test and release infrastructure
    • Help maintain consistently high code quality across the development team including code reviews

    Knowledge and experience required:

    • Javascript
      • NodeJS & NPM
      • ES2015
      • Task runners (Webpack/Grunt/Gulp)
      • Transpiling (Babel)
    • HTML5, CSS3
    • NoSQL databases (MongoDB)
    • Agile/Scrum development methodologies
    • Source control (Git, Bitbucket)
    • Automated testing (unit, functional, integration
    • Continuous integration

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • NMS System Administrator

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Support the development, deployment and administration of the company's internal and external Network Management systems

    Key responsibilities for this job:

    • Proactive development of Network Management Systems (NMS) to support existing and new networks and services.
    • Automate all Systems Maintenance tasks.
    • Architecture, design and planning for the existing and new Network Systems infrastructure.
    • Design, testing, validation of maintenance patches.
    • Daily administration of NMS (Network Management System) and supporting applications.
    • Production of implementation and technical service documentation for use by support teams.
    • Provide NMS (Network Management System) support for the Customer Service teams (NOC).
    • To work in parallel with normal daily duties to deliver assigned projects.
    • Field engineering duties when required (Network Management Systems related).
    • To participate in the on call rota (24x7x365 rota).

    Knowledge and experience required:

    • Administrator level Unix/Linux skills in production environments.

    Desirable knowledge and experience:

    • Understanding of large scale Network Management solutions.
    • Intermediate understanding of SNMP, MIBS, Traps and network management principles.
    • Programming (Perl, Shell bash, ksh, sh).
    • WAN and LAN technologies, TCP/IP, OSI Model. (Juniper, Cisco, Adva, Alcatel-Lucent ESS/SR/SAS product range).
    • Operating Systems (Sun Solaris, Redhat, Linux/Unix, Windows, VMware)
    • Free RADIUS experience (adding and editing)
    • Full understanding of DNS, Mail Transfer Agents, Radius, NTP.
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Channel Partner Manager - SI/Carrier

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days

    Overall purpose of the job:

    To develop channel accounts to increase revenues in line with set targets. The objective is underpinned by the need to provide partners with significant commercial advantage.

    Key responsibilities for this job:

    • Build lasting relationships with partners and increase spend with Exponential-e
    • Plan sales strategies and work closely with marketing to raise awareness of Exponential-e and build a strong pipeline
    • Ensure that targets are achieved
    • Identify and engage new partners that fit with Exponential-e Channel Strategy
    • Competently and knowledgably advise partners on network solutions and services that best fulfil their customer requirements, undergoing full assessments and analysis of client needs
    • Align Exponential-e portfolio within partner services and ensure partners sales teams are aware of positioning and benefits
    • Negotiate pricing with partners to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Conducting face to face channel meetings with partners and their clients
    • Managing internal resource and interfacing with internal departments
    • To achieve personal/career advancement goals in line with Exponential-e’s personal development programme

    Knowledge and experience required:

    • Consistent channel sales record within the telecoms, ISP, carrier or systems integrator space
    • Knowledge of data connectivity, WAN and Internet network technologies
    • Excellent communication and interpersonal skills are required, with the ability to 'win trust', selling on the quality and integrity of Exponential-e
    • Must be driven, self-motivated and disciplined
    • Articulate and polished with a professional approach to sales
    • Eager to learn and develop

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Regional Business Development Manager

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    To support and execute the new business acquisition strategy of Exponential-e ensuring achievement of all assigned margin, revenue and contract value targets. Deliver consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators

    Key responsibilities for this job:

    • To make a significant contribution to the company’s business sales revenue
    • To define, develop and own key client relationships and contact strategy.
    • Develop and execute short, medium and long term business plans to exceed targets
    • Achieve and exceed margin, contract value, and revenue targets
    • Deliver against key performance indicators and objectives
    • Prospect, qualify, negotiate and close key new business deals
    • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 3x target coverage.
    • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%
    • Religiously maintain opportunity pipeline and deal positions on Salesforce
    • Develop strategy, produce win-plans and execute on major deals
    • Define target list and engage suspects based on clearly defined criteria
    • Carry out and record target prospect meetings in line with agreed KPIs
    • Develop an in-depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals
    • Generate strong relationships with senior executives within customer and prospect base
    • Develop and sustain network of contacts and key individuals within assigned verticals and target market arena
    • Identify and develop opportunities for strategic step-change revenue growth
    • Produce quotations and lead Exponential-e responses to tenders, RFI’s, RFPs, and other response formats
    • Build and provide clear leadership to virtual teams in pursuit of major business opportunities
    • Collect and understand target client requirements, building commercial propositions based on Capex , Opex and other commercial needs to gain competitive advantage
    • Understand and be able to articulate deal level P&Ls
    • Attend, present and host at industry events
    • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (MPLS, Point to Point), Hosting and Cloud, Managed IT services; Hosted Voice and Unified Comms.
    • Build and leverage an understanding of competition and their propositions to Exponential-e advantage
    • Formulate and complete client presentations to an exceptional standard
    • Complete monthly reports and other administrative requirements to quality standards and required timeframes.
    • Other tasks as required and commensurate with role

    Knowledge and experience required:

    • Extensive experience within the Telecoms, Hosting, UC, and Vendor environment
    • Experience in developing business in assigned industry verticals
    • Experience selling managed IT services – Including Unified Communications, SAS and Cloud solutions
    • Consultative sales person who can identify and sell against key business drivers
    • Highly skilled and experienced negotiator who is able to quickly build relationships with senior, key influential decision makers
    • An innovative approach and an expert grasp of technology and technical solution which will drive business value.
    • Strong understanding of technology application in the Hosting, WAN, Cloud, UC and Voice arenas
    • Able to demonstrate strong commercial understanding and business acumen
    • Strong sales skills (prospecting, qualifying, campaign management)
    • Detailed understanding of sales process and demonstration of world class sales rigour
    • Proven track record of identifying, developing and closing major opportunities
    • Proven and consistent track record of target over-achievement
    • Excellent networking ability and natural communication style
    • Excellent communicator with strong presentation, numeracy and written skills
    • Strong problem solving abilities; able to facilitate discussions and outcomes
    • Able to travel within designated territory and able to work with the minimum of supervision
    • Microsoft XP (Excel, Word, Email, Access, Power Point)
    • Microsoft Dynamics CRM experience advantageous but not essential
    • Salesforce experience advantageous but not essential
    • Degree level education advantageous, but track record of success in aligned career of higher importance.

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Procurement Administrator

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    Follow processes to ensure the smooth provisioning of Exponential-e products and services

    Key responsibilities for this job:

    • Prepare purchase orders and send copies to suppliers and to departments originating requests. The placing of orders with suppliers .
    • Determine if inventory quantities are sufficient for needs, ordering more hardware when necessary. Maintaining the relationship with customers and suppliers by giving regular updates and information
    • Perform buying duties when necessary
    • Management of the stock room to include stock count and rotation
    • Distributing incoming stock to internal teams
    • Dispatch equipment to customers sites via DHL
    • Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems
    • Review requisition orders in order to verify accuracy, terminology, and specifications
    • Prepare, maintain, and review purchasing files, reports and price lists
    • Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers..
    • Track the status of requisitions, contracts, and orders
    • Calculate costs of orders, and charge or forward invoices to appropriate accounts.
    • Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications
    • Compare suppliers' bills with bids and purchase orders in order to verify accuracy.
    • Approve bills for payment
    • Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered
    • Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors
    • Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes
    • Monitor contractor performance, recommending contract modifications when necessary. Liaising with different areas in the business as well as external suppliers and customers

    Knowledge and experience required:

    • Excellent verbal and written communication skills
    • Strong customer service focus
    • Sharing responsibilities and ability to work as part of a team
    • The successful candidate will be proactive, bright and helpful with excellent written and verbal communication skills

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Client Cloud Architect - VMware Specialist

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Act as a technical lead, responsible for the design, delivery and support of large and small IT consulting projects or programmes, relating to cloud and service transformation.

    Key responsibilities for this job:

    • Present Exponential-e products and technical proposals to potential customers and design value driven architectures
    • Gathering of architecture, design, and presentation of solutions to meet customer needs on cloud and virtualization areas
    • Ensure deployment and service objectives are met whilst maintaining a high level of prospect/customer satisfaction
    • Act as technical point of contact for prospects, customers, and the sales teams on Cloud and Virtualisation projects
    • Provide follow-up support in disseminating technical information to the business on specific applications
    • Provide subject matter expertise to both technical solutions and delivery teams
    • Support in the development and scoping of new service opportunities
    • Assist with and lead practice development activities, including the development of new services, knowledge management, delivery methodologies and tools
    • Work with Head of cloud to support R&D initiatives and to execute agreed strategies

    Knowledge and experience required:

    • Strong working experience with VMWare (ESXi, vCloud)
    • Experience configuring and deploying a Private Cloud
    • Any exposire to Amazon Web Service (AWS) or Microsoft Azure would be advantageous

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Cloud Delivery Consultant

    Type of role: full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Responsible for the implementation of customer clod solutions. This will involve maintaining close working relationships with customers and Exponential-e Project Managers in order to reach objectives, and ensure a seamless project deliveries

    Key responsibilities for this job:

    • Provisioning new cloud services onto the Exponential-e IaaS platform
    • Intermediate-to-Advanced configuration of any cloud offering
    • Attending technical customer meetings, and participating in conference calls when necessary
    • Regular customer communication and progress reporting during implementation
    • Troubleshooting any faults that may arise during solution delivery
    • Assisting with solution documentation and planning, including network diagrams, migration plans and any other required documents
    • Being available to support and execute customer migrations as required by all current projects, which may sometimes be outside of standard working hours
    • Generate and distribute a handover document to customers and peer Exponential-e teams
    • Occasional field engineering duties

    Knowledge and experience required:

    • Experience in managing/troubleshooting Windows Servers
    • Active Directory 2003 -2016
    • Windows server 2003 -2016
    • Experience in deploying/managing/troubleshooting VMWare and/or Virtualisation technologies
    • Knowledge of Networking (DNS, DHCP, Routing)
    • Ability to provide a customer focused service to committed Service levels
    • Ability to work under own initiative, manage own time and work to deadlines
    • Strong interpersonal and communication skills, particularly customer facing techniques and listening abilities
    • Must work efficiently, and be detail-oriented

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Solutions Consultant

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    Provide “pre-sales” Solutions support internally and externally to account managers working on network, voice or cloud projects

    Key responsibilities for this job:

    • To engage with Sales Account Managers from the early stage of the opportunity cycle
    • Technically qualify new opportunities in conjunction with the commercial qualification
    • To attend customer meetings with Sales Account Managers
    • To participate in customer conference calls when required
    • The ability to design and develop innovative and competitive solutions, working individually or leading a wider virtual team for the qualified opportunity
    • Support the Sales Account Manager with the commercials of the opportunity
    • Work very closely with the Exponential-e Bid Team and Account Managers to respond to tenders (RFI/RFP)
    • To act as a central point of contact and provide technical support within existing accounts
    • Create a close working relationship with the engineering department in order to validate proposed designs and solutions
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Significant IT / Telecoms experience
    • Significant experience in a pre-sales environment with the ability to talk confidently about technical solutions
    • Excellent presentation skills – the ability to articulate technical concepts to a non-technical audience
    • Good commercial acumen
    • Proven technical design skills and the ability to create design documentation
    • Knowledge of VPLS, MPLS, IP Networking, Routing Protocols, BGP, VRRP, IGRP.
    • Experience in designing secure Internet solutions (UTM firewalls. SIEM)
    • Experience of IPTelephony, SIP, Hosted Voice (especially Broadsoft), Unified Comms
    • Knowledge of LAN (wired and wireless) environments desirable
    • Familiarity with Private & Public Cloud architecture would be advantageous
    • Previous hands on technical experience is desirable

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • 2nd Line Service Desk Network Engineer 24/7

    Type of role: full time permanent

    Hours: 24/7 shift pattern; 2 days on 07:00-19:00, 2 nights on 19:00-07:00, 4 days off

    Holidays: 23 days

    Overall purpose of the job:

    To manage and own support tickets in relation to existing customer services and work closely with the 3rd level engineers who provide an internal escalation point

    Key responsibilities for this job:

    • Regular communication verbally and written with existing customers
    • Take ownership and effectively manage support tickets including incidents and changes requests
    • Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
    • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

    Knowledge and experience required:

    • Knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level
    • Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS
    • Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP
    • Excellent verbal and written communication skills with a professional phone manner

    Desirable knowledge and experience:

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

     

    Apply Now
  • Channel Sales Executive

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    • To work with channel sales team to develop partner accounts and increase revenues in line with set targets and business objectives
    • To identify, qualify and develop new target channel partners
    • To participate in lead generation activity and campaigns

    Key responsibilities for this job:

    • Identify and engage Channel prospect partners that fit with the Exponential-e channel contact strategy
    • Contribute to the achievement of the Channel sales target
    • Attend face to face channel meetings with partners and their clients
    • Develop a strong knowledge of the Exponential-E solutions portfolio and be able to articulate this to channel partners
    • To build a strong rapport and lasting relationships with existing channel partners in order to grow the account and increase Exponential-e revenues
    • Accurate forecasting of anticipated sales and regular activity reporting
    • Participation in planning and preparing marketing campaigns along with partner call out days and your own targeted campaigns
    • Activities outside of normal work hours may also be required
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Consistent new business sales track record with a proven ability to hit targets
    • Sales experience from within the telecoms or IT industry
    • Excellent communication skills and telephone manner
    • Articulate and polished with a professional approach to sales
    • Highly adaptable and proactive
    • Able to multi task and work well under pressure
    • Self-motivated and disciplined
    • Eager to learn and develop
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Inside Sales Executive

    Type of role:full time permanent

    Hours: Monday – Friday 9:00 – 17:30

    Holidays: 25 days

    Overall purpose of the job:

    • You will be responsible for selling the Exponential-e portfolio of products and services via CloudPort to companies that may not be currently partners / customers of Exponential-e
    • To identify, qualify and develop new target channel partners or prospects
    • To have a good understanding of the full Exponential-e portfolio with the aim of supporting and partners whether via, email, phone or online chat with any questions
    • To participate in lead generation activity and call out campaign days
    • To provide support to the field based channel account managers by providing quotes and supporting call-out days.

    Key responsibilities for this job:

    • Generating leads and cold calling prospective partners
    • Competently and knowledgably advising clients on the full portfolio of and services that best fulfil their requirements
    • Demonstrate a full understanding of the Exponential-e portfolio acting as the go to person for channel partners
    • Act as a account manager for any “self-owned partners” in the CloudPort team
    • Act as additional support to the field sales account managers for their partners who need guidance and support on utilising CloudPort
    • Negotiating pricing with clients to achieve sales in line with Exponential-e's pricing policies and client requirements
    • Accurate forecasting of anticipated sales, along with regular activity reporting
    • Ensuring that sales and KPI targets are achieved
    • Work on the full sales cycle via Cloudport, supported at all times by relevant mentors and dedicated internal resources
    • Working on sales campaigns to increase market share, raising awareness of the Exponential-e brand and technology
    • Activities outside of normal work hours may also be required
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    knowledge and experience required:

    • Can-do attitude, high achievement drive and a natural aptitude for sales
    • Hard working individual with excellent communication skills
    • Self-motivated with the drive and determination to succeed
    • Highly adaptable and proactive
    • Able to multi task and work well under pressure
    • Self-motivated and disciplined
    • Eager to learn and develop
    • Organised and disciplined
    • Able to take constructive criticism and to correct mistakes

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

     

    Apply Now
  • Client Service Delivery Manager

    Type of role: full time permanent

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    The role of the Client Service Delivery Manager will focus on successfully establishing and maintaining operational relationships with the allocated Client to ensure end to end services support and enable current and future business need.

    Key responsibilities for this job:

    • Ensuring that Services are delivered in a manner that achieves the service level agreements
    • Financial analysis and reporting
    • Efficiency and process improvement recommendations internally and externally
    • Managing and leading regular performance reviews with the Client's management team
    • Attending monthly Service reviews with the Client's Management team.

    Knowledge and experience required:

    • ITIL qualification
    • A logical thinker with strong analytics
    • Able to create a strong impression and install confidence with the business as well as with the allocated Client
    • Ability to work under pressure and manage

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Legal Intern

    Type of role: Fixed Term

    Location: London

    Hours: Monday-Friday 09:00-17:30 Shorter hours will be considered.

    Holidays: 25 days

    Overall purpose of the job:

    The Legal Intern will provide largely administrative support to the Legal Counsel and the Head of Legal, primarily in the areas of contracts and litigation. There will be opportunities to get involved in basic legal work and to sit in with the Legal Counsel/Head of Legal during complex contract negotiations.

    This role would be particularly suitable for those undertaking their LPC or just completed their LPC who are seeking work experience in a legal department.

    The intention is to give the successful candidate a clear and valuable insight into the role of in-house counsel within the tech sector.

    Key responsibilities for this job:

    • Raising and issuing standard template agreements – sales agreements, novation agreements, non-disclosure agreements etc.
    • Reviewing non-disclosure agreements
    • Proofreading larger agreements
    • Preparing documents for signature, arranging signature and then processing (scanning, filing, logging) signed documentation
    • Locating and collating documentation and assisting generally with litigation
    • Conducting legal research
    • Other reasonable administrative tasks

    Knowledge and experience required:

    • A law degree obtained from a reputable University
    • LPC graduate preferably with Commendation
    • Able to pick up new systems and processes quickly
    • Highly-organised
    • Excellent attention to detail
    • IT literacy including a working knowledge of MS Office suite
    • Excellent written English
    • Keen, enthusiastic and willing to take on challenges

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • ITIL Service Manager

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus public holidays

    Overall purpose of the job:

    Reporting into the Operations Lead, the ITIL Service Manager will be responsible for the day-to-day running of all high priority Incidents with the aim of minimising the business disruption to our customers, as well as identifying trends and problems and management of these problems through their lifecycle. In addition, the ITIL Service Manager will be accountable for Changes to live customer and internal environments. The Change Manager will ensure these Changes are appropriately controlled and delivered effectively in a manner that meets stakeholder requirements and avoids business disruption.

    Key responsibilities for this job:

    • Provide regular and relevant updates to all stakeholders covering external customers, internal management, vendors and technical resolver teams.
    • Incident Management:

    • Manage the multi-team identification and resolution of all high priority Incidents.
    • Manage the root cause analysis of all high priority Incidents and producing RCA documentation.
    • Monitor all Incident SLAs and carry out escalation to prevent SLA breaches.
    • Review the efficiency and effectiveness of the Incident management process.
    • Maintain an inventory of open high priority Incidents and their current progress and status.
    • Produce Incident Management reports and management information.
    • Coordinate resolver group triage meetings to resolve Incidents.
    • Act as the 1st level of escalation for any Incident which falls outside of the agreed SLAs.
    • Taking full responsibility for Major Incidents from start to resolution ensuring service is restored as quickly as possible

    Problem Management:

    • Maintain information about Known Errors and Workarounds.
    • Identify trends and potential Problems.
    • Prevent the replication of Problems across multiple systems or Customers.
    • Drive all problems towards root cause identification and permanent fix.
    • Review the efficiency and effectiveness of the Problem Management process.
    • Monitor the effectiveness of error control and make recommendations for improvements.
    • Maintain an inventory of problems under analysis and their current progress and status.
    • Produce Problem Management reports and management information.
    • Coordinate meetings with internal and external resolve groups to resolve Problems.
    • Manage the lifecycle of all problems, with the objective to prevent Incidents from recurring, and to minimise the impact of incidents that cannot be prevented.

    Change Management:

    • Coordinate, Categorise and Prioritise Change Requests.
    • Review risk and impact analysis of Changes, and identify key stakeholders prior to submitting to CAB.
    • Chair the Customer Change Approval Board meetings to represent and approve planned changes from a technical service perspective.
    • Review and reduce the number of failed changes and the number of changes where the back-out plan has been executed.
    • Staff training to ensure that the Change Management Process is followed.
    • Ensure and maintain the accuracy of the configuration management database (CMDB).

    Knowledge and experience required:

    • Strong general knowledge of enterprise-style IT Infrastructure environments.
    • ITIL Foundations and Practitioner certified.
    • Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customers at all levels in the organisations.
    • Confidence to work both collaboratively and independently within a fast-paced environment.
    • Strong stakeholder management (both internal and external) skills to ensure that positive relationships are kept at all times.
    • Minimum 3 years Incident, Problem, and Change Management experience.
    • Excel (required), ServiceNow (desired).
    • Strong analytical and communication skills.

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Provisioning Coordinator

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays:25 days plus Public Holidays

    Overall purpose of the job:

    Coordinating and delivering multiple service delivery projects

    Follow processes to ensure the smooth provisioning of Exponential-e products and services

    Key responsibilities for this job:

    • Provisioning of sales orders through to handover to the technical team
    • Placing of sales orders with suppliers
    • Communicating precise and accurate information to customers regarding sales orders
    • Maintaining the relationship with customers and suppliers by communicating precise and accurate information regarding sales orders
    • Informing customers of the details of their set-up and keep them continually updated on the progress and possible setbacks whilst maintaining professionalism and high standards of client care
    • Arranging access appointments and requests for third party engineers
    • Implementing fibre and copper circuits through direct customer contact and communication with suppliers
    • Updating internal databases as required
    • Liaising with different areas in the business
    • General day-to-day provisioning duties
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Significant customer service or administration experience
    • Candidates should be numerate, literate, have good IT skills along with an organised and methodical approach to work
    • Responsible and willing to take ownership of projects
    • Well organised and self motivated team player
    • Effective communication skills and an excellent telephone manner
    • A strong attention to detail and a task finisher
    • Experience working for an ISP or telecommunications provider would be preferable but not essential
    • Any previous project co-ordination experience will be highly desirable
    • Mission Statement

      "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

      Apply Now
  • Public Sector Strategic Marketing Manager

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    Develop and publish the Public Sector Marketing Plan to support of the Public Sector strategy and the Public Sector Channel revenue growth

    Devise and execute Public Sector campaigns and marketing initiatives by collaborating with the Director Public Sector, other Senior Managers and Marketing managers within exponential-e

    Key responsibilities for this job:

    • Deliver effective Public Sector Marketing plans and actions to meet acquisition and incremental growth revenue targets
    • Develop Public Sector vertical propositions and translate them into vertical messaging
    • Create lead generation activities and syndicated campaigns to help feed the Public Sector pipeline
    • Co-ordinate Public Sector marketing events – working alongside partners as appropriate
    • Plan and execute account based marketing activity (for example Innovation Workshops) with key customers, working closely with account teams and partners
    • Manage the Public Sector marketing budget and measure and report on results
    • Participate in the management of partner Marketing Development Funds (MDF) in support of public sector including the creation and execution of initiatives and reporting back on ROI
    • Organise and attend regular meetings and planning activity with the Crown Commercial Service as required
    • Participate in bid teams to win places on appropriate public sector frameworks and for major public sector account base opportunities
    • Manage and ensure maximum value is obtained from relationships with suppliers of public sector market intelligence and public sector trade associations such as Innopsis
    • Drive Public Sector relevant content on the Exponential-e website, and generate case studies and video content / testimonials to support business development activities
    • Work collaboratively with the Exponential-e marketing team and Public Sector sales team.
    • Competitive analysis and market monitoring.

    Knowledge and experience required:

    • Experience in developing business within Public Sector
    • The ability and experience required to deal directly with customers
    • Able to demonstrate strong commercial understanding and business acumen
    • Good understanding of Public Sector buying practices and relevant frameworks
    • Strong creative skills, independent learner with a passion for focusing on the possible

    Desirable knowledge and experience:

    • Blog writing capabilities
    • Competent using tools including Salesforce / Google Analytics / Joomla and SharePoint.

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Senior Solution Architect - Public Sector

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    Provide “pre-sales” Solutions support internally and externally to are public sector account managers working on network, voice or cloud projects 

    Key responsibilities for this job:

    • To engage with Sales Account Managers from the early stage of the opportunity cycle
    • Technically qualify new opportunities in conjunction with the commercial qualification
    • To attend customer meetings with Sales Account Managers
    • To participate in customer conference calls when required
    • The ability to design and develop innovative and competitive solutions, working individually or leading a wider virtual team for the qualified opportunity
    • Support the Sales Account Manager with the commercials of the opportunity
    • Work very closely with the Exponential-e Bid Team and Account Managers to respond to tenders (RFI/RFP)
    • To act as a central point of contact and provide technical support within existing accounts
    • Create a close working relationship with the engineering department in order to validate proposed designs and solutions
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Significant IT / Telecoms experience
    • Significant experience in a pre-sales environment with the ability to talk confidently about technical solutions
    • Excellent presentation skills – the ability to articulate technical concepts to a non-technical audience
    • Good commercial acumen
    • Proven technical design skills and the ability to create design documentation
    • Knowledge of VPLS, MPLS, IP Networking, Routing Protocols, BGP, VRRP, IGRP.
    • Experience in designing secure Internet solutions (UTM firewalls. SIEM)
    • Experience of IPTelephony, SIP, Hosted Voice (especially Broadsoft), Unified Comms
    • Knowledge of LAN (wired and wireless) environments desirable
    • Familiarity with Private & Public Cloud architecture would be advantageous
    • Previous hands on technical experience is desirable

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Bid Director - Public Sector

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days

    Overall purpose of the job:

    • A senior professional and business development role in the Public Sector Team requiring extensive, proven and well-developed proposal management, commercial, communication, service coordination and client management skills.
    • To lead in driving the business qualification process of potential opportunities as they are uncovered and assess the viability of each opportunity with its owner.
    • To lead, manage, co-ordinate and respond to formal invitations to tender (ITT) requests for proposal (RFP) and requests for quotation (RFQ), with particular focus on strategic, high-value, multi-service line and complex opportunities for Public Sector clients.
    • To lead the proposal management of sales opportunities with other departments and key account managers to ensure we deliver a winning solution to meet the client’s specification and deadline, and making best use of resources from across the company
    • To manage the internal sign-off process in line with corporate standards when managing a bid throughout its entire life cycle

    Key responsibilities for this job:

    • Troubleshooting xDSL incidents and achieving efficient resolution for our customers.
    • Review, drafting and managing the delivery customer bid request materials received including PQQs, RFIs, RFPs and Tenders.
    • To review all content to ensure questions are being fully responded to, critiquing content, whether sales, technical, support etc. and liaising with departments to update, amend and delete as appropriate ensuring consistent professional response.
    • Qualifying opportunities.
    • Organising and chairing all kick-off meetings and co-ordinating a win strategy.
    • Delegating and assigning workload to bid team to ensure efficiency throughout bid life and meet deadlines.
    • Co-ordinating and chairing all review meetings and monitoring progress and assess drafts.
    • Carrying out post bid reviews to evaluate lessons learnt from client feedback.
    • Review tender clarifications and attend customer clarification meetings as required.
    • To be lead point for all questions, points of clarification to and from the clients (In bids scenarios only) ensuring that all questions / points are completed within the tender guidelines.
    • Collating standard bid response documents in accordance with the Exponential-e defined styles and branding.
    • Making bid pricing recommendations, in collaboration with Sales, based on relevant data from other bids and available competitive intelligence
    • Management of the bid pipeline to ensure maximum opportunities are available
    • Providing bid follow-up activity assistance and expertise when needed to support the sales cycle.
    • To actively seek out new ways of finding new bid/tender opportunities
    • Risk tracking and management throughout the bid process
    • Proof reading and formatting of documentation
    • Assisting with creation of PowerPoint presentations to present to clients at the shortlisted stage of the bid process.

    Knowledge and experience required:

    • Experience in developing business within Public Sector
    • The ability and experience required to deal directly with customers
    • Able to demonstrate strong commercial understanding and business acumen
    • Good understanding of Public Sector buying practices and relevant frameworks
    • Strong creative skills, independent learner with a passion for focusing on the possible
    • Excellent interpersonal, negotiation and influencing skills
    • Ability to work well under pressure
    • Prepared and capable of undertaking a range of both strategic and tactical tasks in order to deliver results
    • High energy and ability to manage multiple initiatives
    • Strong written and verbal communication skills and confident and effective and presentation skills.
    • Present Control Risks’ capabilities and range of services through a range of media and environments i.e. PowerPoint presentation; e-mail brief; round table presentation; informal discussion
    • Communicate client relationship and client requests in detail to consultants as and when required
    • Effective decision-making and judgment
    • Assertiveness and the ability to display influencing skills during the course of the bid process
    • 8 years + Experience working as a Tender/Bid/Project Manager within the IT/Telecommunications/Technology sector

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Purchase Ledger Clerk

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    The Purchase Ledger Clerk’s role is to support the Purchase Ledger Manager in the day to day running of the accounts department. This role will be ideal for a candidate looking to gain experience within a thriving Purchase Ledger Team.

    Key responsibilities for this job:

    • Processing a high volume of bought ledger invoices
    • Taking ownership of supplier accounts and managing the invoices on a monthly basis
    • Dealing with supplier queries, regular supplier statement reconciliations to ensure that the ledgers are kept up to date.
    • Generating payments to suppliers
    • Processing Purchase Orders through the sage system
    • Checking and processing of employee expenses on a monthly basis.
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Previous experience working within a finance or accounts department
    • Intermediate Excel skills
    • Candidates should be numerate, literate, have good IT skills
    • Organised and methodical approach to work
    • Responsible and willing to take ownership of work
    • Sharing responsibilities and strong team working capability
    • Good communication skills and the ability to work on own initiative are essential
    • A strong attention to detail and a task finisher

    Desirable knowledge and experience:

    • Previous experience working as a Sales Ledger Clerk, Accounts Receivable Clerk or Billing Administrator
    • Experience working for a Telecommunications of Managed Service Provider
    • Experience working in purchase ledger
    • Experience using Sage

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
  • Senior Marketing Manager

    Type of role: full time permanent

    Location: London

    Hours: Monday-Friday 09:00-17:30

    Holidays: 25 days plus Public Holidays

    Overall purpose of the job:

    Design, deliver and execute the Exponential-e marketing plan within budget

    Develop integrated marketing campaigns within specified budgets for demand and lead generation

    Communicate the company message and brand values to both internal and external stakeholders in keeping with the overall corporate marketing strategy

    Key responsibilities for this job:

    • Design, creation and execution of integrated marketing campaigns utilising a range of marketing tools including direct mail, adverts, online content and e-shots
    • Organise (and take ownership for) regular events as part of the programme, ensuring that relevant customer stakeholders attend
    • Support our social media presence – Twitter, Facebook, LinkedIn & Google+
    • Development of appropriate marketing materials with clear and relevant messages
    • Content creation to be use across marketing, website / datasheets / eshots / social comments / case studies etc
    • Manage the budget and the end to end process of executing marketing programmes, collaborating with internal sales and marketing stakeholders and where required external support
    • Provide management reporting and statistics on all marketing activities including reporting on campaign ROI, demonstrating links between investment and return
    • Work closely with Sales Operations to ensure successful execution and reporting of campaigns
    • Work closely with the sales teams to develop sales enablement tools and drive demand generation
    • Ensure Salesforce CRM is up to date pre, during and post campaign
    • Liaise effectively with a range of 3rd party suppliers including PR and design agencies
    • Competitive analysis, market monitoring and measurement
    • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

    Knowledge and experience required:

    • Experience working within a B2B Marketing environment; preferably in the IT, Telecoms, Cloud or technology space
    • End to end marketing campaign management skills with a strong focus on the ROI
    • Experience of managing others - to deliver challenging projects to fruition
    • Experience of copy writing and creating marketing materials for email, digital and online marketing campaigns
    • Ability and gravitas to influence internal stakeholders to deliver the customer marketing programme required
    • Highly motivated and proactive
    • Strong creative skills and an impeccable eye for detail
    • Excellent interpersonal, negotiation and influencing skills

    Mission Statement

    "Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

    Apply Now
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